As an Individual, I want to be sure that I get a chargeback if the Merchant fails to deliver goods/services.
|Actions of Actor||Actions of the System|
|1. Individual orders goods/services from the Merchant||
|2. Individual chooses payment method and confirms payment||
|3. Individual doesn’t get the goods/services from the Merchant|
|4. Individual files the chargeback claim to Individual’s Bank||
|5. Bank satisfies the claim||