Digital transformation is no longer optional for governments, especially when it comes to social programmes. The numbers tell a compelling story: global spending on digital transformation reached $1.85 trillion in 2023, with worldwide investment projected to reach nearly $4 trillion by 2027. Yet despite this unprecedented investment, 1.4 billion adults worldwide still lack access to formal financial services, and 75% of poor people remain unbanked.
In low-income countries, 35% of adults opened their first financial account to receive state support. Digitalising these payments could save up to 1.1% of GDP annually, funds that could help governments reach more citizens, faster.
This was exactly the challenge one Central Asian government* tackled head-on. When they decided to roll out an ambitious nationwide social assistance program, the stakes couldn’t have been higher.
*Due to NDA restrictions, we’re unable to disclose the name of the country involved. However, we believe this case study offers valuable insights for any government or institution seeking to modernise social payment infrastructure at scale.
To create a robust, secure payment platform capable of serving millions of citizens across nine distinct beneficiary groups, all while safeguarding sensitive financial data at a national scale.
Here’s the story of how SDK.finance became the cornerstone of this transformative initiative, setting a new standard for government-issued payment solutions in the region.
The vision was bold:
Launch a comprehensive social assistance system that would serve as a financial lifeline for those who needed it most. The program aimed to cover nine different categories of beneficiaries, including:
People with disabilities needing tailored support
Low-income families struggling with essentials
Pensioners relying on regular payments
Unemployed individuals seeking temporary assistance
Parents and guardians receiving child support
Patients requiring healthcare-related financial aid
Students accessing educational grants
Households needing housing subsidies
Citizens facing emergencies requiring immediate help
This was no small undertaking. To succeed, the government needed a payment system that could:
Handle sensitive financial flows securely
Serve millions of citizens simultaneously
Integrate seamlessly with existing databases and banking systems
Process transactions in real time
And, crucially, the solution had to meet the most stringent global security standards, PCI DSS Level 1 compliance, to ensure every transaction was fully protected.
After months of careful evaluation, the government chose SDK.finance. Three factors tipped the scales in their favour:
At the core of any national payment system lies security, and SDK.finance delivered on this front with flying colours. Our PCI DSS Level 1 Service Provider certification – the gold standard in payment data protection – gave government officials confidence that the platform could handle the immense responsibility of safeguarding millions of citizens’ financial information.
This isn’t just a badge. Maintaining PCI DSS Level 1 requires rigorous audits, constant monitoring, and adherence to the tightest protocols in the industry. For a government dealing with sensitive social program funds, anything less was simply not an option.
What really set SDK.finance apart was its source code license. Few providers in the market offer this level of access and flexibility. For the government, this meant:
Full control: Their technical teams could adapt, customize, and evolve the platform as national priorities changed.
No vendor Lock-in: Unlike SaaS models, which tie organizations to ongoing contracts and external dependencies, the source code license ensured independence.
Future-proofing: With direct access to the codebase, the system could be maintained and updated internally, helping them stay compliant with local and international regulations.
Long-term savings: While the upfront cost was higher, eliminating recurring licensing fees and scaling costs promised significant savings down the line.
In a world where digital sovereignty is becoming a top priority, this level of autonomy was a strategic win.
The government needed a platform that could perform under immense pressure, and SDK.finance’s track record showed it could. With a modular architecture, API-first design, and capacity for over 2,700 transactions per second, the platform was engineered for high-demand environments.
Leveraging SDK.finance’s source code license, the government’s technical team built a comprehensive solution tailored to their specific national requirements. This approach delivered unprecedented speed-to-market advantages, the entire system was developed and launched in just 6 months, a timeline that would have been impossible with traditional vendor-dependent models.
The source code access enabled the government developers to customize core functionalities, integrate seamlessly with existing national infrastructure, and implement country-specific compliance requirements without waiting for external vendor modifications. This self-reliant development approach not only accelerated deployment but also ensured the system met exact governmental specifications from day one.
Citizens received their social benefit cards at government service centres, with built-in KYC (Know Your Customer) checks ensuring each card was securely issued and activated.
The platform handled all nine social benefit categories with ease. Whether it was a pension payment, child support allowance, or emergency relief, funds were distributed seamlessly through a unified system.
Cardholders could use their benefits for in-store purchases, online transactions, and even public service payments. Thanks to tight integration with the national payment infrastructure, acceptance was widespread across merchants.
Multi-bank integration for flexible fund settlement
Detailed audit trails for transparent tracking of public funds
Role-based access controls to protect sensitive data
An API layer for smooth integration with existing systems
Auto-scaling capabilities to manage surges in demand
Real-time transaction processing meant beneficiaries didn’t have to wait for access to critical funds, an essential feature in times of crisis.
The results were transformative:
Immediate access to social funds via secure, government-issued cards
Ability to spend benefits easily, both in stores and online
Transparency through mobile apps and statements
Faster, less bureaucratic access to support programs
Greater financial inclusion for underserved groups
Lower administrative costs through automation
Full visibility into fund distribution with robust reporting tools
Real-time monitoring for improved program oversight
Scalable infrastructure ready to support future initiatives
Elevated public trust in government services
By partnering with SDK.finance, this Central Asian government didn’t just modernize its social assistance program, it set a new standard for digital service delivery in the region. The initiative now serves as a model for other nations seeking to combine security, scalability, and sovereignty in their payment infrastructure.
The success of this program shows what’s possible when governments choose the right partner. SDK.finance brings together:
Whether you’re planning a benefit program, revamping your country’s financial infrastructure, or launching new citizen services, SDK.finance provides the foundation for secure, scalable, and future-proof solutions.
Want to explore how SDK.finance can help your organization? Get in touch with our experts today.
This case study is based on the real-world implementation of SDK.finance’s platform for a nationwide social benefit card program. It highlights how advanced technology and strategic vision can work hand in hand to deliver life-changing results.
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