Reset KYC status
10. 11. 2026
Reset KYC when a client needs to complete verification again. An authorised service user can open Client Details, go to KYC and choose Reset KYC status.
After the reset, the identification status returns to pending and existing KYC documents become outdated. The client must upload the required documents again for review.
For API-based workflows, see POST /v1/profiles/{userId}/reset. The request specifies which profile fields the client must complete again.