| Basic Digital Wallet Software Embeddable ewallet to enrich your product | Advanced Digital Wallet Software Opening new opportunities for your payment-related business | The most popular Standard Neobank Software Robust solution to jumpstart your banking business | Fully-fledged Neobank Software Your own fully-fledged digital bank enriched by data insights | Full-Scale ML-ready Neobank Software (hybrid model) A smart solution for a data science-driven digital bank | |
|---|---|---|---|---|---|
| Source code ownership | (except for the analytics dashboard) | ||||
| Fully customisable by your team | (except for the analytics dashboard) | ||||
| Knowledge transfer | 30 days | 45 days | 60 days | 90 days | 60 days |
| Support (for your development team) | 3 months | 4.5 months | 6 months | 9 months | 6 months |
| Operational databases (on your servers) | |||||
| Clusterisation-ready | |||||
| Multi-tenancy-ready | — | ||||
| Infrastructure monitoring (application services, DB's, UI, API layer) | — | ||||
| System monitoring (performance, throughput, latency) | — | ||||
| Data warehouse (data used for the dashboard: reports, analytics, ML) | — | — | — | on SDK.finance cloud | |
| Analytics dashboard (reports, charts, diagrams) | — | — | — | ||
| Product manual for the team | — | ||||
| Developer documentation | |||||
| Customizable back-end (you can modify out-of-the-box functionality) | |||||
| Set of API (back-end functionality of the product) | |||||
| Customizable web UI for end-users (customer-facing front) | — | ||||
| Customizable web UI for the team (system back-office) | — | limited features | advanced features | full features with the dashboard | full features with the dashboard |
| Price: 10% - non-refundable upfront fee for audit and knowledge transfer 90% - one-time source code ownership fee after the final decision More about the purchase process is here. | €150,000 | €250,000 | €450,000 | €900,000 | €550,000 |
| Subscription fee for analytics dashboard | — | — | — | — | Yes |
| Integration layer | |||||
| Service provider Internal module for integration with service providers to enable popular payments (utility bills, mobile top-ups, Internet, gaming vouchers, traffic tickets etc.) | — | ||||
| Payment gateway Internal module for integration with payment gateways (to enable operations with third-party payment vendors) | — | ||||
| Card management connector Internal module for integration with a card vendor to enable card management (cards issuing, tokenization, activation, blocking, PIN management etc.) | — | ||||
| Banks connector Internal module for integration with a banking network to enable bank payments: IBAN, SWIFT. ISO20022 formats. | — | ||||
| Front-office | |||||
| Сustomer-facing features | API only | ||||
| Onboarding process | Basic | Advanced | Advanced | Advanced | Advanced |
| Password recovery | — | ||||
| Account creation | |||||
| Multi-currency accounts | |||||
| Internal P2P money transfers | |||||
| Transaction history | |||||
| Account balance | |||||
| Card ordering and status management | — | — | |||
| Currency exchange | — | ||||
| Transaction history export | — | ||||
| Account total balance (funds held in all accounts displayed in the selected currency) | — | ||||
| Popular payments (utility bills, mobile top-ups, Internet, gaming vouchers, traffic tickets, etc. Integration with service providers required). | — | ||||
| Payment gateway operations. (integration with payment gateways required) | — | ||||
| Transfer templates | — | ||||
| Transactions on the map | — | ||||
| Transaction disputes (ability to dispute a transaction) | — | — | |||
| In-system messaging. (сommunication with customers via SMS, email) | — | ||||
| Spendings and balance visualisation (сharts and diagrams) | — | ||||
| Back-office | |||||
| System management features for the team | API only | ||||
| Currencies | |||||
| Currency and issuer creation and status management | |||||
| Currency exchange rates input (manual or automated - from external feed, for multi-currency systems) | — | ||||
| Fees & limits | |||||
| Comission types: flat fee, %-based, combined (flat fee & %-based), +-% (for currency exchange) | — | ||||
| Сommission payer selection for money transfers: - sender - recipient - shared | — | ||||
| Commission ranges (different commissions based on the transaction amount) | — | ||||
| Commissions applicable to all operations (internal and external - with vendors) | — | ||||
| Operations limits types: by turnover during a specific period of time, by the number of operations during a specific period of time | — | ||||
| Contracts (pricing plans): grouping all fees and limits in a "contract"; creation of tariff plans for customers to choose from | — | ||||
| Pricing plan (a part of the contract system): adding monthly (yearly) fee on top of a contract | — | — | |||
| 4-eyes principle mechanism (require approval from 2 back-office users for certain operations) | — | — | |||
| Users, Roles and permissions management | |||||
| Roles management (role creation and assigning permissions) | — | — | |||
| Back-office user management (user creation, role and status management) | — | ||||
| Role-based access management for back-office users | — | default roles | |||
| Back-office user log history | — | ||||
| CRM & customer support | |||||
| Customer profile information and status management | default | advanced | advanced | advanced | advanced |
| KYC-management section (approve/ban a customer based on their profile data and submitted documents) | — | default | advanced | advanced | advanced |
| All customer's transactions in all statuses | |||||
| Customer account status management | |||||
| Advanced log of customer activity in the system. (login history, credentials changes, history of transactions and customer support communication) | — | default | advanced | advanced | advanced |
| Customer communication centre (chat history included) | — | — | |||
| Dispute resolution (refund, chargeback, void) | — | — | |||
| Feedback collection system | — | — | |||
| FAQ management | — | — | |||
| Reconciliation | |||||
| Reconciliation with third-party systems transactions (manual or automated) | — | — | |||
| Reconciliation exceptions management | — | — | |||
| Languages | |||||
| Multilingual (translations management available) | — | — | |||
| Analytics dashboard | |||||
| Customer segmentation (cohorts, segments) | — | — | — | ||
| Customer acquisition reports: new applications KYC success rate new customers, churn rate, customer database changes (increase/decrease) | — | — | — | ||
| Unit economics reports: LTV (Life-Time Value), payback, break-even point, NDR (Net Dollar Retention) | — | — | — | ||
| Revenue reports: turnover, Gross Product Revenue, Net Product Revenue | — | — | — | ||
| Product value reports: pricing plans efficiency, pre-churn signals, operations share | — | — | — | ||
| Machine Learning based tools: - anomaly detection - suspicious transactions - fraud prevention | — | — | — | coming soon | coming soon |
Yes, we provide a sandbox to try our banking software functionality. Please, request a demo to receive access to the sandbox.
The feature-sets of the products listed above are designed with perfect balance in mind. They provide not only the functionality that will be necessary immediately on your product launch, but also the features you might require after it gains some traction. So, we are convinced that choosing the ready-made product will be more beneficial for your business growth in the long run.
Yes, you can start with a basic product package and upgrade to a more robust package later on. Due to the complexity of the products, it will require a tailored approach, and a certain level of customizations. So, we recommend that you go with a package that includes all the necessary features out of the box to save your resources for an upgrade later on.
SDK.finance doesn’t charge any transaction fees – you pay only a one-time flat fee indicated above for the product you choose (and the subscription fee for the data warehouse as a service, in case you choose Full-Scale ML-ready Neobank hybrid model).
However, you may be subject to the transaction fees from third party providers integrated with your product (if any).