Investigations
“Investigations” page features the list of all investigation procedures initiated with respect to Clients’ transactions.
It is a comprehensive tool for Service Users to monitor, manage, and review investigations related to AML (Anti-Money Laundering) and fraud prevention. Below is a detailed guide on how to navigate and utilize the features available on this screen.
Overview
This screen provides a list of investigations with various filter options and detailed views for each investigation. Service Users can see investigation details, statuses, and take necessary actions.
Key Components
This screen lists all investigations with various filter options and detailed views for each investigation. Service User can view investigation details, statuses, and take necessary actions.
- Filter Options:
- Period: Select a specific time period to filter investigations.
- Investigation reason: Filter investigations by their reason (e.g., AML, Fraud).
- Investigation status: Filter investigations by their current status (e.g., Completed, In progress).
- Search: Search for specific investigations using keywords.
- Investigation List:
- Investigation ID: A unique identifier for each investigation.
- Client: The name of the client involved in the investigation.
- Investigator: The name of the officer handling the investigation.
- Investigation reason: The reason for the investigation (e.g., AML, Fraud).
- Investigation status: The current status of the investigation (e.g., Completed, In progress).
- Investigation start date: The date and time when the investigation started.
- Investigation deadline: The expected end date of the investigation.
- Investigation end date: The date when the investigation was completed (if applicable).
- View details: Click this button to view detailed information about a specific investigation.
- Additional Actions:
- Add filter: Add more filters to narrow down the search results.
- Clear filters: Clear all applied filters to reset the investigation list.
- Export: Export the investigation data for further analysis or record-keeping.
- Refresh: Refresh the investigation list to load the most recent data.