Self-registration via email or phone
Flexible survey and document uploading (such as identity, utility bills, etc)
KYC
Automated (via pre-integrated vendors)
Manual (via back-office interface)
Two-factor authentication (2FA)
Top-ups and withdrawals
Payment gateway operations (via pre-integrated vendors)
In-system transfers or payments
In-system currency exchange
External currency exchange (via pre-integrated vendors)
Payment links
QR-payments (coming soon)
Refund and chargeback (coming soon)
Identify suspicious transactions promptly
Obtain the client’s confirmation to exclude fraud
Get a proof of income from a client to be AML-compliant
Freeze/unfreeze customer accounts if necessary
Close the case
All customer details and activities in one place
Communication with clients and creating notes
Chats with customers via in-system messaging service
Notes about a customer for future
Log of system activities by clients and team members
Full details: logins, sessions, actions performed
Valuable for investigation purposes