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Chargeback

14. 01. 2025

In development

 

Chargeback

In this section of the back office Service User can view the transactions with initiated chargeback.

The screen currently displays transactions filtered by refund type:  “Chargeback.” Service Users can review chargeback details, investigate the reasons for chargebacks, and take appropriate actions to resolve them.

Transaction List:

  • Checkbox: Select multiple transactions for bulk actions.
  • Transaction type: The type of transaction (e.g., Web transaction, Terminal transaction).
  • Transaction date: The date and time when the transaction occurred.
  • Transaction number: A unique identifier for each transaction.
  • Transaction status: The current status of the transaction (e.g., Processed).
  • Sender Name: The name of the person or entity that initiated the transaction.
  • Sender ID: A unique identifier for the sender.
  • Receiver Name: The name of the person or entity receiving the transaction.
  • Receiver ID: A unique identifier for the receiver.

View details: Click this button to view detailed information about a specific transaction.