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Document Statuses

23. 12. 2024

The following document statuses are supported:

Status Transition Description
PENDING IN_VERIFICATION

OUTDATED

Document was just uploaded or re-uploaded.

Document with status Pending can be re-uploaded. In this case, previous document will change status to OUTDATED, and new uploaded document will have status PENDING.

IN_VERIFICATION APPROVED

DECLINED

REVIEW_REQUIRED

User confirmed that uploaded document is correct and it can be sent to verification (or verified by compliance manually).

For automated flow for each document in this status system shall initiate document check by the KYC provider.

When a document is sent to provider there is no additional status. Status will be changed after provider response is received or manually by compliance

Document with Status IN_VERIFICATION can’t be re-uploaded.

REVIEW_REQUIRED APPROVED

DECLINED

OUTDATED

The provider has not provided a final response, and the document requires manual compliance verification or re-uploading.

Document with Status REVIEW_REQUIRED can’t be re-uploaded.

DECLINED terminal Document verification declined

Document with Status DECLINED can’t be re-uploaded.

APPROVED OUTDATED Document verification approved

Document with Status APPROVED can’t be re-uploaded

OUTDATED PENDING*

*means, that PENDING status will be for the new document after upload  

When customer identification status  was reset.

Ability to re-upload document: yes

Document Statuses