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Document Statuses

23. 12. 2024

The following document statuses are supported:

Status

Transition

Description

PENDING

IN_VERIFICATION

OUTDATED

Document just uploaded or re-uploaded

Ability to re-upload document: yes

IN_VERIFICATION

APPROVED

DECLINED

REVIEW_REQUIRED

User confirmed that uploaded document is correct and it can be sent to verification (or verified by compliance manually).

For automated flow for each document in this status system shall initiate document check in the KYC provider.

When a document is sent to provider there is no additional status, status will be changed after provider response is received or manually by compliance

Ability to re-upload document: no

REVIEW_REQUIRED

APPROVED

DECLINED

OUTDATED

Not final response is received from provider and document is required manual compliance verification or re-uploading

Ability to re-upload document: no

DECLINED

OUTDATED

Document verification declined

Ability to re-upload document: yes

APPROVED

OUTDATED

Document verification approved

Ability to re-upload document: no

OUTDATED

PENDING*

*means, that PENDING status will be for the new document after upload

When customer identification was reset

Ability to re-upload document: yes

 

Document Statuses