Onboarding
27. 03. 2023
User’s onboarding process can be divided into several steps. Each step can be performed either by the user itself or by the System user on behalf of the user, or both.
Below is the detailed Users onboarding guide:
Clients (Business Users) Onboarding
| Onboarding step | Can be performed by User | Can be performed by Service User on behalf of the User | Description |
| Register Account | YES | YES | Self registration and registration of the new user by Service users are available. |
| Role assignment | YES | YES | Roles are assigned during the registration in the system. Available roles are: Individual
Merchant Corporate (coming soon) |
| KYC verification | |||
| Upload documents for KYC | YES | NO? | Only Users can upload their own documents for further verification. |
| Provide Client’s profile information | YES | YES | Both Clients and Service users can edit the user’s profile details. |
| Documents verification | NO | YES | Documents can be verified only by the service user with relevant permission. |
| Profile verification | NO | YES | Profiles can be verified only by the service user with relevant permission. |
| KYC status reset | YES | YES | |
| Contract setup | NO | YES | Customers are assigned to specific contracts that define the fees and limits applicable to their accounts. |
Check SDK.finance Back office manual related to the onboarding steps: