Reset KYC status
23. 12. 2024
Business Users or Service Users with relevant permissions (e.g. KYC specialist) can reset current KYC Status.
In this case User will be able to start the verification process all over again. Check the identification statuses for more details.
In the back-office this functionality is available for users of the Scam prevention team.
API flow to initiate User Identification Reset by Compliance, or other service user with appropriate permission (Swagger Profile – Customer identification):
- As Compliance use POST/profiles/{userId}/reset to reset an identification of user and send mandatory fields of profile to update for re-identification
- User can now re-upload documents and initiate verification process again.
API flow to initiate User Identification Reset by User (Swagger Profile management by owner and Profile – Customer identification):
- As a User use POST /profiles/my/reset-identification to create a request to reset an identification
- As Compliance use POST /profiles/view-reset-identification-requests to view pending reset identification requests
- As Compliance use POST /profiles/{userId}/reset-identification-requests/{reqId}/approve or POST /profiles/{userId}/reset-identification-requests/{reqId}/decline to approve/decline reset identification request of user (user identification status=pending, documents=outdated)
- User can now re-upload documents and initiate verification process again.